Returns Policy:

  1. All Sales of equipment are final.
  2. All Sales of consumable products are final, except as noted below.
  3. Defective or otherwise nonconforming product is subject to return pursuant to RMA authorization.
  4. Returns of unused, unopened and unmarked products may be accepted within 30 days of the purchase date from Salient Medical, subject to a 20% restocking fee.
  5. A return material authorization (RMA) must be obtained from Salient Customer Service or a Sales Representative for any and all returns.
  6. Salient Medical does not issue cash refunds. The product may be exchanged or returned for a credit towards future purchases.
  7. The Customer is responsible for shipping returned product to Salient, which must be received prior to Salient processing any credits or exchanges.
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