- All Sales of equipment are final.
- All Sales of consumable products are final, except as noted below.
- Defective or otherwise nonconforming product is subject to return pursuant to RMA authorization.
- Returns of unused, unopened and unmarked products may be accepted within 30 days of the purchase date from Salient Medical, subject to a 20% restocking fee.
- A return material authorization (RMA) must be obtained from Salient Customer Service or a Sales Representative for any and all returns.
- Salient Medical does not issue cash refunds. The product may be exchanged or returned for a credit towards future purchases.
- The Customer is responsible for shipping returned product to Salient, which must be received prior to Salient processing any credits or exchanges.